Get Started - Supported Media Types :

Get Started - Supported Media Types

Modified on: Wed, 16 Oct, 2024 at 8:31 AM

Supported Media File Formats

Photos	Videos
JPEG	MP4
JPG	3GP
PNG
WEBP

Technical Recommendations For Imported Media

If you're converting your photos or videos to one of the supported file formats mentioned above, here are some technical recommendations to ensure a smooth and optimized experience.

Photo

To ensure efficient use of your frame's storage space, we recommend resizing your photos to fit your frame's resolution. If for example your frame has a display resolution of 1280x800, avoid importing images larger than that to prevent unnecessary storage consumption.

Video

Video recommendations vary slightly from frame to frame. Here's a table of recommendations depending on your frame's display size.

	7" frame	10" frame	15" frame
Video Length	4 sec - 4:59 min	4 sec - 4:59 min	4 sec - 4:59 min
Video File Size	1 - 125 MB	1 - 125 MB	1 - 125 MB
Video Resolution	720p (1280 x 720)	720p (1280 x 720)	1080p (1920 x 1080)
Aspect Ratio	16:9	16:9	16:9
Frame Rate	30 frames per second	30 frames per second	30 frames per second
Video Bitrate	2 - 5 Mbps	2 - 5 Mbps	2 - 10 Mbps
Audio Bitrate	96 Kbps	96 Kbps	96 Kbps

Need Assistance?

If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.